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Complaints and Assistance    -
Rock Island Arsenal

Consumer Affairs -
Helpful Websites and Phone Numbers

Consumer Affairs -
Information and Articles

Complaints and Assistance – Rock Island Arsenal

 

Official Registration of Complaints

Garrison Staff Judge Advocate (SJA)  - Military Legal Assistance and Claims 

309-782-1443

 

Preparing Official Complaints

ACS RIA can assist you in preparing your complaint

Help explaining your situation and desired corrective actions
Typing support
Support for filling out the official DOD complaint form

Consumer Affairs – Websites and Phone Numbers

 

Military

Military Consumer Complaints (FTC, Justice, DOD, SJA) http://www.ftc.gov/sentinel/military/index.html  
Military Better Business Bureau - www.bbb.org/us/military  (all branches of military including reserve and national guard, family members, DOD employees and retirees)

 

Federal

Federal Trade Commission (FTC) -  https://www.ftccomplaintassistant.gov/
Consumer Education - including how and where to file a complaint - www.consumeraction.gov
Consumer Product Safety Commission - Product Recalls and Alerts - http://www.cpsc.gov/
Consumer Information Center - answers to questions about consumer problems and government services - http://www.pueblo.gsa.gov/, toll-free 1 (800) FED-INFO, or order printed publications
Better Business Bureau www.bbb.org
 

Quad Cities

Better Business Bureau – www.desmoines.bbb.org

 

Illinois

IL State Attorney General - www.ag.state.il.us   OR   www.illinoisattorneygeneral.gov
IL State Attorney General Consumer Fraud Hotlines - Chicago 1-800-386-5438, Springfield 1-800 243-0618, Carbondale 1-800-243-0607, En Espanol: 1-866-310-8398

 

Iowa

Iowa Attorney General - www.iowaattorneygeneral.org
Iowa Attorney General Consumer Protection Division  - 515-281-5926; 1-888-777-4590 or email comments and questions (include your full name, mailing address and telephone number) consumerprotection@ag.state.ia.us

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Consumer Affairs – Information and Articles

 

CA 20061226 DD 214 Now On Line (Indef).doc

CA 20061226 ID Theft Reporting Instructions (Indef).doc

CA 20061226 Prevent ID Theft Booklet (Indef).doc

Preventing CA 20061100 Identity Theft_A Consumers Guide FTC.pdf

CA 20070208 E Article ID Theft Reporting Instr FTC.doc

FTC Dispute Cr Reports 2006.pdf

CA 2007 Consumer Affairs Handbook FTC.pdf

CA 20070530 Scam Alert for Military Families (indef).doc

CA 20070830 IRS Phishing Warning (Indef).doc

CA 20080206 Loop Hole in Military Pay Day Loans (Jul 4 08).pdf

CA 20080208 Fairway Lending Group - BBB alert (indef).doc

CA 20080710 Scam Alert for Survivors of Military Casualties (indef).doc

CA 20080722 Preventing Identity Theft of Military Families (INDEF).pdf

CA 20081208 Combating Online Exploitation of Children (Indef).doc

CA 20081210 Family Consumer Guide 2009.pdf

CA 20090115 Scam Targeting Soldiers with free computers to gain personal data.pdf

CA 20090224 A Salute to Smart Investing Guide (Indef).pdf

CA 20090225 USAJOBS Web Site Compromised Notice (Dec 30 09).pdf

CA 20090309 5 Tips to Avoid Foreclosure Scams (Fed Rsv Bd).pdf

2009 Consumer Action Handbook FTC.pdf

CA 20091028 VA SCAM Alert (indef).doc

CA 20091110 Scam Alert On Line Pay Day Lender BEP Capital (Indef).doc

CA 20091202 Federal Reserve Information for You - Using Your Credit Wisely and Avoiding Foreclosure Scams.doc

CA 20091202 Federal Reserve Information into FR Web Page.doc

CA 20100114 Military Spouses Residency Relief Act Information.doc

TCA 20100107 Scam Alert Alleged soldier Needing Money in Afghanistan.doc

CA 20100203 National Do Not Call Registry Information (Indef).doc

CA 20100205 Check Out Charities Before You Give (Indef).pdf

CA 20100205 Check Out Charities Before You Donate (Indef).doc

CA 20100222 New Credit Card Bill Layout Rules Federal Reserve Board (Indef).pdf

CA 20100222 New Credit Card Offer Rules Federal Reserve Board (Indef).pdf

CA 20100222A New Credit Card Rules & Managing Your Credit.ppt

CA 20100706 Consumer Awareness Links at Military OneSource for July 2010 (20100731).pdf

CA 20101202 Warning that Veterans Affairs Services is NOT a VA organization or affiliate (indef).doc

 

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